We crave happier, more confident, and engaged patients, loyalty and retention for downstream services and proven market share growth for you

Patient experience technology that transforms healthcare.

Vital's patient experience technology platform guides millions of patients through hospital, emergency & urgent care visits.

Using live EHR data integration and healthcare AI, our platform explains today's care, predicts wait times, and simplifies discharge instructions. The result is more time for doctors & nurses, better patient outcomes, and significantly higher patient satisfaction scores.

The experience matters as much as the medicine.

Proven patient experience technology; results no EHR can match.

63%

Patient usage

vs <20% for EHR

+41%

Patient scores

Online, HCAHPS, NPS

>10x

New revenue ROI

More specialist follow-ups

Trusted by healthcare leaders

"The most innovative and user friendly experience in any medical setting I have ever been in. Phenomenal. I was updated EVERY step of the way."

Patient in Oklahoma after using Vital

Patient experience technology built for exponential healthcare adoption

Our patient experience technology solutions are designed to be hyper-intuitive and easy to navigate - resulting in extremely high utilization by your patients, their families, and hospital staff across all healthcare settings.

Join thousands of patients experiencing better healthcare communication through our patient experience technology platform.

Trusted by healthcare leaders

View case studies

Vital helped us re-establish trust; giving patients and families the guidance they needed while empowering staff with fewer distractions and more meaningful interactions. It created a sense of clarity in the ED, transforming the experience for everyone involved.
Kristin EbertChief Experience Officer

The feedback from our teams has been overwhelmingly positive. Vital isn't just improving patient experience; it's making life easier for our staff and is driving real outcomes.
Mark SlyterFormer President and CEO of Dignity HealthArizona East Valley Market

Healthcare is filled with complexity and anxiety. Our mission is to use software to create the most personalized, clear, calming, and beautiful experience possible for patients as they engage with their health data and care team.
Aaron PatzerFounder and CEO of VitalInventor of Mint.com, former Innovation Officer for Intuit

View Case Studies

Healthcare technology solutions for
control, clarity and predictability
across critical care points

Vital Urgent Care displayed on an iPhone

Emergency department technology

Emergency department patient experience technology that keeps patients informed and satisfied regardless of wait times.

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Inpatient experience platform

Comprehensive inpatient patient experience technology that streamlines communication and empowers care coordination.

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Urgent care solutions

Patient experience technology designed specifically for urgent care workflows and improved network retention.

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Advanced healthcare data analytics: billions of data points, one simple patient interface

We specialize in leveraging healthcare data analytics to power simple, engaging patient interfaces through medically safe, advanced AI models and LLMs. The result is a highly-personalized, highly-relevant patient experience technology solution that's set the standard at leading hospitals and health systems nationwide.

Learn more about our healthcare AI platform capabilities and how we ensure medical AI safety standards.

Discover how leading healthcare systems are transforming patient experience with our technology platform.

Seamless EHR integration and enterprise healthcare security

Universal EHR integration for any healthcare system

Our patient experience platform offers lite and full versions that are integration-ready for any Electronic Health Record system with FHIR, HL7, or ADT feeds, ensuring seamless healthcare technology implementation across Epic, Cerner, Allscripts, and other major EHR systems.

View EHR integration guide

Enterprise healthcare security and HIPAA compliance

Our patient experience technology platform maintains the highest healthcare security standards with active HITRUST and SOC2 certifications, comprehensive HIPAA compliance protocols, and enterprise-grade data protection for patient information and healthcare data.

View security & compliance documentation

See how our patient experience technology is driving measurable outcomes at healthcare organizations nationwide.

Nurse using a cellphone in a hospital ward

Our commitment to innovation

Our spirit of innovation runs deep. With a team of experts from within and outside healthcare, we dedicate significant resources to the research and development of technology that makes care easier for millions of people.

Let's get in touch

Join the team

We're on a mission to make healthcare more intuitive and intelligent for clinicians, patients, and families.

Explore roles

Our investors

Trusted by healthcare leaders

"The most innovative and user friendly experience in any medical setting I have ever been in. Phenomenal. I was updated EVERY step of the way."

Patient in Oklahoma after using Vital

Patient experience technology built for exponential healthcare adoption

Join thousands of patients experiencing better healthcare communication through our patient experience technology platform.

Trusted by healthcare leaders

View case studies

Vital helped us re-establish trust; giving patients and families the guidance they needed while empowering staff with fewer distractions and more meaningful interactions. It created a sense of clarity in the ED, transforming the experience for everyone involved.
Kristin EbertChief Experience Officer

The feedback from our teams has been overwhelmingly positive. Vital isn't just improving patient experience; it's making life easier for our staff and is driving real outcomes.
Mark SlyterFormer President and CEO of Dignity HealthArizona East Valley Market

Healthcare is filled with complexity and anxiety. Our mission is to use software to create the most personalized, clear, calming, and beautiful experience possible for patients as they engage with their health data and care team.
Aaron PatzerFounder and CEO of VitalInventor of Mint.com, former Innovation Officer for Intuit

View Case Studies