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Using live EHR data integration and healthcare AI, our platform explains today's care, predicts wait times, and simplifies discharge instructions. The result is more time for doctors & nurses, better patient outcomes, and significantly higher patient satisfaction scores.
The experience matters as much as the medicine.










Patient usage
vs <20% for EHR
Patient scores
Online, HCAHPS, NPS
New revenue ROI
More specialist follow-ups
Our patient experience technology solutions are designed to be hyper-intuitive and easy to navigate - resulting in extremely high utilization by your patients, their families, and hospital staff across all healthcare settings.
Vital helped us re-establish trust; giving patients and families the guidance they needed while empowering staff with fewer distractions and more meaningful interactions. It created a sense of clarity in the ED, transforming the experience for everyone involved.
Kristin EbertChief Experience Officer
The feedback from our teams has been overwhelmingly positive. Vital isn't just improving patient experience; it's making life easier for our staff and is driving real outcomes.
Mark SlyterFormer President and CEO of Dignity HealthArizona East Valley Market
Healthcare is filled with complexity and anxiety. Our mission is to use software to create the most personalized, clear, calming, and beautiful experience possible for patients as they engage with their health data and care team.
Aaron PatzerFounder and CEO of VitalInventor of Mint.com, former Innovation Officer for Intuit



Emergency department patient experience technology that keeps patients informed and satisfied regardless of wait times.
Learn moreComprehensive inpatient patient experience technology that streamlines communication and empowers care coordination.
Learn morePatient experience technology designed specifically for urgent care workflows and improved network retention.
Learn moreOur patient experience platform offers lite and full versions that are integration-ready for any Electronic Health Record system with FHIR, HL7, or ADT feeds, ensuring seamless healthcare technology implementation across Epic, Cerner, Veradigm, and other major EHR systems.
View EHR integration guideOur patient experience technology platform maintains the highest healthcare security standards with active HITRUST and SOC2 certifications, comprehensive HIPAA compliance protocols, and enterprise-grade data protection for patient information and healthcare data.
View security & compliance documentation





